FAQ

 

FREQUENTLY ASKED QUESTIONS

DID WE MISS SOMETHING?
EMAIL OUR TEAM AT INFO@ROBATA.MELBOURNE

  • We always reserve parts of our restaurant for walk ins on a first come first serve basis, but we always recommend making a reservation online to ensure you don't miss out.

  • While we don't offer any kid's menu options or high chairs, of course children are welcome. We do recommend dining for lunch or an early dinner as our main dining room can become rather lively after 7pm. Be sure to let us know if there are children in your party.

  • Please email our reservations team at info@robata.melbourne and we can assist you with your booking.

  • We have a cakeage fee of $4pp. However, that is waived when you dine in on one of our set menus. Please be sure to let us know if you are bringing a cake.

  • Groups of 8 or more are required to dine in on one of our set menu options. You can see our set menus here.

  • Our semi-private dining room seats a maximum of 16 guests on one long table. Please contact our reservations team for more information on large group and semi private dining.

  • Yes, we cater to most dietary requirements.. Please make sure this is communicated in detail with us prior to your reservation.

  • We require at least 48 hours’ notice for final numbers, and dietary requirements. If numbers are not confirmed you may be charged a $40 deduction fee. Any last minute dietary requirements or allergies may not be able to be accommodated. 

  • Yes, we do. Please see our events and functions pack here and contact our reservations coordinator at info@robata.melbourne for more information.

  • Yes, we have multiple beverage packages you can choose from. You can see them here.

  • A 10% weekend surcharge is applied on Saturdays and Sundays. We also have a 15% surcharge for public holidays.

    Surcharges for credit & debit cards are as follows:

    VISA/MasterCard debit – 0.46%

    VISA Credit – 1.12%

    MasterCard Credit – 1.12%

    EFTPOS – 0.14%

    UnionPay Debit – 0.80%

    UnionPay Credit – 1.18%

    AMEX/JCB/Diners Club – 1.12%

    Please be aware that these rates are subject to change without notice.