FAQ

While we do accept walk-ins when possible, a reservation is the only way we can guarantee availability and we strongly encourage you to make one. You can make a reservation here.

While children are very welcome to dine with us, we do not offer a dedicated children’s menu, highchairs, or changing facilities.

Guests are welcome to bring their own highchair, pram, or booster seat if needed. Should you choose to do so, we kindly ask that you notify us in advance so we can ensure adequate space is arranged for your booking.

Children aged 12 years or younger are free to dine from our a la carte menu and do not count towards the mandatory set menu guest numbers, 12 years old or older are required to be on the adult set menu. Please inform our Reservation Coordinator for any questions.

You are welcome to bring your own cake. A $4.50 per person cakeage fee applies, which is waived for groups dining on a set menu. While we do not offer whole cakes, if you order one of our desserts and let us know you are celebrating, we will do our best to mark the occasion.

All groups of 8 guests or more are required to dine from one of our set menus. You can view the available options here.

Our semi-private dining room seats a maximum of 16 guests on one long table. Please contact our reservations team for more information on large group and semi private dining.

We are able to accommodate most common dietary requirements. However, please note that we are not a fully allergen-free kitchen, and cannot guarantee that any dish is completely free of allergens or traces. We encourage guests with specific dietary needs to contact the restaurant directly prior to their visit so we can best assist you.

All O’Connor’s Beef is sourced from Halal-approved butchers. However, as all cooking is done on a single charcoal grill that also prepares non-Halal items, our cooking process may not fully meet Halal requirements. We recommend contacting the restaurant in advance to discuss your booking and available preparation options.

We require at least 48 hours’ notice for final numbers and dietary requirements. If numbers are not confirmed, you may be charged 50% of the agreed set menu price. Any last-minute dietary requirements or allergies may not be able to be accommodated. 

Yes, we do. Please see our events and functions pack here and contact our reservations coordinator at info@robata.melbourne for more information.

Yes, we have multiple beverage packages you can choose from. You can see them here.

A 10% surcharge applies on weekends and a 15% surcharge on public holidays. A 5% service charge is applied to all bookings of 8 guests or more.

Any increase resulting in 8 or more guests will fall under our Large Group Booking Terms & Conditions, which includes the requirement to dine from a set menu.

For bookings of 7 guests or less:

Robata requires a minimum of 2 hours notice to cancel your booking, for any reason. Failure to provide adequate notice will result in a $50 per person cancellation fee. Bookings that do not show up at the time of their booking or contact the venue will be cancelled after 15 minutes and will incur a $50 per person ‘no show’ fee.

​​For bookings of 8 guests or more:

Robata requires a minimum of 48 hours notice to cancel your booking, for any reason. Failure to provide adequate notice will result in a 50% charge of the agreed set menu per person cancellation fee.

Changes to booking dates must be requested in writing and are subject to availability.

If you are running late, need to cancel or make any changes to your reservation, please contact us directly on 03 9989 3575 or email us at info@Robata.melbourne

The nearest parking is Wilson Parking, located at 11 Exhibition St.

We operate as a dining venue, so all reservations are for guests who wish to dine with us. Unfortunately, we’re unable to accept bookings for drinks only.

We are not a licensed BYO venue and unfortunately do not offer corkage.

We are! We also have accessible bathrooms.

Generally, most diners dress smart casual, however we do not enforce a dress code and just want you to be comfortable.

Sorry! We do not offer takeaway.

We do not allow parties to be split across more than one table. All guests must be seated together under a single reservation. In some cases, we may be able to combine separate bookings, depending on availability and with sufficient notice.

We are happy to split the bill evenly between two cards. For larger groups wishing to pay individually, we can provide an itemised receipt and recommend bringing cash to assist with settling the bill. Please note that our ability to split bills may be compromised during busy periods.

All reservations are allocated a strict two-hour seating time. We kindly ask that you are mindful of this, as your table may be booked again following your reservation.

Our menus are designed to be enjoyed over the full two hours. Due to the nature of our charcoal grill cooking style, dishes may take time to prepare, and we encourage you to take this into consideration when dining with us.

If you require a shorter dining time, please contact us in advance to discuss available options. Larger bookings of 8 guests or more may be allocated extended seating times, please confirm this when talking to our Reservations team.